Shipping

CHRISTMAS AND NEW YEAR HOURS

No order processing from Friday 22nd December to Wednesday 3rd January.

 

How much is shipping?

Your shipping rate and taxes are calculated at checkout.

 

Large Item Shipping

Items over 1.8 meters and 24kg are classed as oversized items. This does not include kit sets, but rather shelving planks, tables and custom projects.

Large items are dispatched to your nearest freight depot for you to pickup. Home delivery can be arranged at extra cost. This is due to the recent surge in shipping prices that multiply home and business delivery costs. We apologise sincerely for this inconvenience, however hope customers can understand this surcharge is beyond our control.

  

How long does it take to get my product?

Most customers receive their order within 5 working days. Please note that different products take longer for us to dispatch. Custom projects and shelving may take between 5 to 10 working days dependent on the size and scale. Please contact us if you require special service.

We take no responsibility for delays made by the courier company. Public holidays, annual sales and Christmas can cause shipping delays.

 

Can I pickup?

You can pickup by appointment. Give us a call or an email prior to ordering to arrange.

 

Timber Shipping

Due to freshly oiled timber products, cardboard packaging may contain stains from wood oil. Oxidizing oil hardens the timber and cardboard.